No, you can order and checkout as a guest. However, you must provide us with a valid email address in order to send order confirmation, shipment details and your paid receipts.
Identify where to place the mat ( Indoor/Outdoor)
Measure the area. Consider the daily traffic on the mat.
Please call for assistance.
Yes, we do. But some products may not offer this feature. Call for more information.
Unfortunately not. There is a production lead time for almost all these products.
Our typical production lead time is 5-10 business days. This depends on the product and the nature of the customization.
The standard shipping method is UPS ground. Transit time may vary from 2-6 business days depending on the shipping location.
If the order dimension and the weight exceed the limits of UPS ground shipping, the order will be shipped using a freight forwarder.
There will be an additional cost for this service.
Overnight shipping is offered at an extra cost.
Yes, we do. Email us at support@universalfloormats.com to request free samples of any product.
Yes. Warranty terms vary with the product. Call for more information.
Yes, Please see the link here.
90% of our products are made in the US. Some products such as coco mats are imported.
We offer free shipping on MOST orders over $100. Orders less than $100 will incur a flat rate of $14.99. However, some products may not qualify for this offer due to weight, dimensions, and delivery priority. Free shipping is offered on UPS standard ground only and does not include Alaska, Hawaii, and US territories.
Then; You are at the right place. We will match the other price by 110%!
If the ultimate amount you are paying includes but is not limited to product, shipping, taxes, etc, Universal Floor Mats will offer you 110% of the difference.
In order to qualify for the price mat, the following criteria should be met.
The product should be identical
A formal quote from the competitor should be presented
Price Match can be applied prior to placing the order or within 24 hrs from placing the order
This offer cannot be combined with any other promotions
Universal Floor Mats reserves the right to determine the ultimate eligibility
Yes, please send your formal PO to support@universalfloormats.com OR fax it to 301-355-0249
Alternatively, you can call the sales team at 888-605-0678
Your printed PO can be mailed to the following address.
Universal Floor Mats
9711 Washingtonian Blvd
Suite 550
Gaithersburg MD 20878
For Government Purchase Orders, please see the information below:
Formal purchase orders are accepted from corporate customers and government entities with prior approval. Selecting the PO option does not guarantee your order will be processed. A representative will contact you if you have selected this option. Additional information may require in order to process your order.
Please contact 888-605-0678 to obtain a copy of the W9
| DUNS # | Please contact 888-605-0678 to obtain the DUNS # |
|---|---|
| CAGE / NCAGE Code | -- |
| CCR Registration | -- |
| SBA Certification Number | -- |
| TIN / EIN | Please contact 888-605-0678 to obtain the TIN/EIN |
| Legal Business Name | The Floor Mats |
| DBA | Universal Floor Mats |
| Business Type | LLC |
